Ownership

Important Notices for Owners

Keep an eye out in this space for any important notices that can and/or may affect caravans manufactured by Urban Caravans.

PRODUCT SAFETY RECALL

Casale Trim Co Pty Ltd t/a Swift Appliance Group — Product Safety Recall - Data Plates

For any owners that replaced their Swift Appliance Group 500 Series Cooker/Grill and Cooktops under the Recall – “Casale Trim Co Pty Ltd t/as Swift Group — 500 Series Cooker/Grill and Cooktops”, please contact where the recall work was done to ensure that the work has been completed as per the specifications in the letter from Casale Trim Co Pty Ltd t/a Swift Group from August 2022.

It is important that you reach out to where the recall work was done to ensure that all is in order. You will be advised by them on what you need to do next.

For your convenience, and if you had the recall addressed at one of our dealers, you can find the number to all our dealerships here:
Urban Caravans Dealers Contacts

RECALL

Casale Trim Co Pty Ltd t/as Swift Group — 500 Series Cooker/Grill and Cooktops

Please follow the link below to see if you are affected by this recall. Follow all official and manufacturer recommendations to ensure your safety.

LINK to ACCC Recall Notice

Snippet from the ACCC Recall Notice:
For further information, consumers with affected appliances can contact Swift Appliance Group by phone on 0412 821 912 (Monday to Friday 9am to 5pm), via email at swiftrecall@outlook.com or visit https://www.swiftappliancegroup.com.au to register their details to be advised of remedial actions when they are available as the remedial process has not yet been finalised.

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