About
Urban
Caravans

Urban Caravans is one of the few manufacturers of caravans that uses tig welds in the manufacturing process. These tig welds allow for a tough no rot aluminium frame that produces a long lasting and sturdy caravan. These caravans are ideal for semi off road or full off road use.

Our
Mission

Driving the urban to the outback.

Steve Trajcevski

"

Founder /// Owner

Steve Trajcevski

I strive for a progressive manufacturing environment, that promotes the use of new materials, techniques and innovation.

I believe in a respected workforce that is trained, capable and invested in the product they build.

I understand that our clients expect the best, and Urban Caravans will always be committed to a quality aluminium frame, off-road focused and capable caravans.

a new age
for the caravan
industry

Steve Trajcevski is the founder and head of Urban Caravans. His love for building caravans started at the early age of 16 and has followed him ever since. With a passion inherited through his father Con, a manufacturing entrepreneur himself, Steve was always going to make it in the world of caravans.

Back in 1970, Con was manufacturing Opal Caravans with his two brothers Jim and Nick. Eventually, in 1986 the company name was changed to Regal Caravans, under the advice of their primary dealer. This new fresh name was chosen specifically to represent the quality of the product and road caravans they were building as a family.

Sensing his son’s passion for joining the family business, Con ensured that Steve Trajcevski completed an upholstery and furniture making apprenticeship. Equipped with the skills and knowledge required, Steve was well on his way to building quality caravan furniture and upholstery. Such a skillset was ideal and reflected positively on the overall fit and finish of the caravans. In fact, Steve Trajcevski was awarded “Apprentice Upholsterer of the Year” on more than one occasion.

When all seemed to be going well and Steve was growing into a key figure in the business, the Australian economy had other plans. Due to the recession that hit Australia in 1989, infamously known as “the recession we had to have,” the family caravan manufacturing business had to close. Subsequently, the three brothers went their own ways, with Con and Steve continuing their own business.

Steve and his father founded New Age Upholstery, a business in the furniture and upholstery industry. New Age Upholstery is still trading and till this day continues to service the caravan industry and other industries with premium products.

the era of
urban
caravans

In 2012, Steve and his dad decided it was time to reignite their passion and get back to building quality caravans.

However, this time around, Steve was determined to move the game on. He was determined to introduce new technologies and materials in the manufacturing of their caravans.

By now a master in Steel Fabrication, Steve understood the benefits that an aluminium frame would bring. Growing tired of the age-old technique of stapled timber frames, Steve decided to implement his qualification as a TIG welder and develop a new alloy structure for the caravans. He realised the industry needed a serious upgrade in its manufacturing processes and move towards aluminium. As aluminium frames were mostly riveted, they had their own drawbacks that meant caravan enthusiasts tended to shy away from them.

Steve realised the opportunity and understood that he could solve the problem by introducing his TIG weld techniques to the construction process. Steve moved urban into the tig welded aluminium frame segment and quickly built a reputation for quality Hybrid Off-Road caravans. With further development of the frames and understanding market dynamics, Urban Caravans eventually pivoted towards becoming an in demand custom Off-Road manufacturer.

With nothing but positive reviews about the product, word soon got out and Urban Caravans were approached by the Hinterland Group. Hinterland requested the Urban Caravans supply them with a range of extreme off-road caravans. Enjoying great success, and high levels of customer satisfaction, the range has since grown to include a number of semi off-road and full off-road caravan models.

Firstly in 2019, and then again in 2021, Steve had to upgrade the production facilities, production line and grow the workforce in order to meet demand. With the move to an expanded national dealer network, Urban Caravans are now positioned to continue supplying the highly sought after caravans across Australia.

urban /// caravans

our Promise

We at Urban Caravans continue to maintain strict quality and high build standards at the core of our production process. Therefore, we are committed to a moderated and strictly capped production run each week. This ensures that our core product promise is maintained and our caravans continue to inspire adventure.

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Privacy Policy

Urban Caravans is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. 

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. 

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au 

What is Personal Information and why do we collect it? 

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. 

This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.urbancaravans.com.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorized third parties. 

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. 

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. 


Sensitive Information
 

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. 

Sensitive information will be used by us only: 

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law. 


Third Parties
 

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. 

 

Disclosure of Personal Information 

Your Personal Information may be disclosed in a number of circumstances including the following: 

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorisedby law. 

Security of Personal Information 

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. 

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. 

 

Access to your Personal Information 

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. 

Urban Caravans will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. 

In order to protect your Personal Information we may require identification from you before releasing the requested information. 

 

Maintaining the Quality of your Personal Information 

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. 

 

Policy Updates 

This Policy may change from time to time and is available on our website.

 

Privacy Policy Complaints and Enquiries 

If you have any queries or complaints about our Privacy Policy please contact us at: 

110 Scanlon Dr, Epping VIC 3076
sales@urbancaravans.com.au
(03) 9308 6553 

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