Frequently Asked Questions About Caravans
(FAQ)

Urban Caravans Buyer’s FAQ – Everything You Need to Know

Urban Caravans are engineered for both on-road and off-road adventures. Our TIG-Welded Aluminium Frame (Rot-Free) ensures durability and resistance to rust, while our “Glue It, Screw It, Seal It” process guarantees a robust interior. Designed and built in Melbourne, our caravans are tailored for the Australian terrain, offering models like the X-Terrain, X-Treme and X-Treme X for serious off-grid explorers.

Absolutely! Our “Build Your Caravan” tool allows you to personalise layouts, finishes, and features. Whether you’re after a compact setup or a full ensuite, you can tailor your van to match your adventure needs.

Yes, our X-Terrain, X-Treme and X-Treme X models are specifically designed for rugged terrains and off-grid living. They come equipped with features like independent suspension, dust suppression systems, and solar-ready setups to ensure comfort in remote locations.

What is the towing capacity required for an Urban Caravan? Towing capacity varies by model. For instance, the X-Treme model has an Aggregate Trailer Mass (ATM) of up to 3,500 kg. It’s crucial to match your caravan’s weight with your tow vehicle’s Gross Combined Mass (GCM) to ensure safe towing. Towing capacity for the Urban models can go up to 4,300 kg, depending on the specific model.

Regular maintenance includes checking the chassis and suspension, inspecting seals and joints, and ensuring the electrical system is functioning properly. Urban Caravans provides manuals and guides to assist with upkeep.

Urban Caravans offer a comprehensive warranty and have a network of authorised service agents across major cities. For warranty registration, transfers, or claims, you can visit our website for detailed information.

Yes, Urban Caravans regularly participate in expos and shows across Australia.

You can find upcoming events on our website  to see our models firsthand.

While Urban Caravans doesn’t offer in-house financing, we recommend checking with our dealership or financial institutions for competitive loan options tailored to your budget

Additional costs may include registration, insurance, and optional accessories or upgrades. It’s advisable to budget for these to ensure a smooth ownership experience.

You can call us on 03 9308 6553 directly. Our team is ready to help!

Alternatively, contact us through our website’s contact form.

You can also visit one of our dealerships, or reach out via our social media channels for the latest updates and information.

Start Your Journey Today!